Point at the look you want. We'll tell you what it costs and how long it takes before we start — not after.
Nobody should have to describe a balayage over the phone. Tap the one you're after — the price, the timing and the text message all fill themselves in.
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Colour is quoted to your hair — its length, its history, and what's already on it. You'll get the number before we mix anything, and it won't move afterwards.
Lived-in colour that grows out like it was meant to. If you've been burned by a hard root line before, book with her — that's the thing she fixes most.
A blunt line that falls on its own — no straighteners needed at 7am. She'll talk you out of a fringe if your hair won't hold one, which is why people trust her with one.
Copper, garnet and the reds most salons quietly steer you away from. Full-day corrections are his favourite job, which tells you most of what you need to know.
The bit most salons leave vague, written down.
Off the wall above, off your phone, or the ends of your own hair. We'll tell you honestly whether it's a one-appointment job or a two.
Colour is priced to your hair, so you get the number and the finish time at the start. It doesn't move while you're in the chair.
What to wash it with, how long it'll hold, and when to come back. Fringe trims between visits are free if we cut it.
"I showed them number two off the website and got exactly that. First time in years I've walked out with what I asked for."
"Quoted me £165 for the balayage before she started and that's what I paid. No creeping add-ons at the desk."
"Texted on a Tuesday, in the chair Thursday evening after work. Iris talked me out of a fringe and she was right."
